Order ID (if the system shows it on the error page). Info about the item you were attempting to purchase. Should the issue persist, Submit a ticket and attach:. Start the game in the Safe mode and try again. Make sure there's a valid Payment method linked to your account. Run an integrity check of the game files:. The in game shop appearance seems to be incorrect / doesn't work / there are no goods to buy / payment methods are unavailable. It's not possible to link a payment method in-game. Where can I find the in-game Premium Shop? I linked a payment method to my account and returned to the game, but nothing happened. I made several payments and further purchases were blocked by my payment method provider, help!. Can I buy several items at once by adding them to cart?. I entered the wrong mobile number during 2FA setup. What is the 2-factor authentication (2FA)?. The in-game Premium Shop only displays a loading animation and nothing happens?. Why can't I input my credit card number in-game?. 
I made a purchase but it does not appear in game.The in game shop appearance seems to be incorrect / doesn't work / there are no goods to buy / payment methods are unavailable.Why should I use an external browser to manage payment methods? Can I enter my credit card number inside the game?.Where can I find the in-game Premium Shop?.
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